Shoe shine machines
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FAQ

Payment

 Questions overview
 1. How will the VAT be charged?
 2. What kind of payment do you accept online?
 3. How does payment in advance works ?
 4. How does a payment by credit cards work ?
 5. How does payment by Postcard works?
 6. Where do I find all details for advance payment?
 7. Where and how do I submit a VAT identification number?

 Questions+ 

1. How will the VAT be charged? 
In the declared prices (incl. VAT 8%) the Swiss legal value added tax of 8 percent is included. In the declared prices (incl. VAT 19%) the German legal value added tax of 19 percent is included. If you want to find out whether you will have to pay VAT please take a look at these scenarios:

  • Customer is located in Switzerland: In that case the Swiss VAT will be charged (8%)
  • Customer is located in Germany: In that case the German VAT will be charged (19%)
  • Customer is located in EU-country (Not Germany): If the customer submits the VAT identification number during the order process (.jpg), no VAT will be charged. If the customer does not provide a VAT ID the German VAT (19%) will be charged.
  • Customer is located outside the EU and Switzerland: No VAT will be charged.



2. What kind of payment do you accept online? 
We accept following methods of payment:

Invoice
The merchandise will be shipped immediately or according to the delivery period.

Credit card (Eurocard/Mastercard, VISA)
The merchandise will be shipped immediately or according to the delivery period.

Postcard (PostFinance Debit Direct)
The merchandise will be shipped immediately or according to the delivery period after an inspection by Postfinance.

Payment in advance
The merchandise will be shipped after receipt of payment immediately or according to the delivery period.


3. How does payment in advance works ? 
  • After receipt of your order you will receive an invoice with accounted value-added tax in PDF-Format by e-mail. There you will find all account informations.

  • The merchandise will be shipped after receipt of payment immediately or according to the delivery period. 

  • Depending on the recipient country you can make your remittance onto our bank account in either Germany (EUR) or Switzerland (CHF). 

  • Please remember to inform your bank that you will bear the complete bank charges. Credit transfers within the EU are not liable to charges if you use IBAN and Swift- code for the transfer.

  • To avoid any delay, our account is checked daily online.



4. How does a payment by credit cards work ? 
  • We accept payments by Eurocard / Mastercard and Visa Card.

  • The merchandise will be shipped immediately or according to the delivery period.

  • The debiting of the invoice import will only be debited from your credit card account after delivery of the merchandise.

  • The transaction will be made over the secure payment programm Datatrans.

  • Especially safe with: Mastercard Secure Code and Visa Card Verified by VISA.  

  • With the merchandise you will receive an invoice with the accounted value-added tax.



5. How does payment by Postcard works? 
  • We accept payments by PostCard (Postfinance Debit Direct).
  • The merchandise will be shipped immediately or according to the delivery period.
  • The transaction will be made over the secure payment programm Postfinance Yellowpay.
  • With the merchandise you will receive an invoice with the accounted value-added tax.



6. Where do I find all details for advance payment? 
You find all the necessary information in the confirmation email, which you receive when you choose the method of payment payment in advance.

Payments in EURO on our bank account in Germany

Payments in SWISS FRANCS on our bank account in Switzerland


7. Where and how do I submit a VAT identification number? 
If your company (in a European country, except Germany) has a VAT identification number, you can state so with your Online order so that you do not have to pay VAT.

see template illustration (.jpg)

We then check whether your VAT number is valid. If it is shown to be invalid, we must then unfortunately debit the VAT. Should this happen, we will notify you beforehand.


 

 

 

 

 
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Your advantages
Free shipping to EU and CH
Low prices and free shoe polish
Safe payment, e.g. per invoice
Guarantee up to 3 years
Return privilege within 14 days
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New products
Boot washer combined with steel grating
Boot washer combined with steel grating
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1 Instead of price correspond to sales price before or to the suggested retail price.

© 2001-2016 Blue Level GmbH. Alle Rechte vorbehalten. Impressum Kontakt

Blue Level GmbH, Säntisstrasse 17, CH-8280 Kreuzlingen, Switzerland
Tel: +41(0)71 672 45 07 Fax: +41(0)71 672 44 53