Warranty We assure you that your acquired products hold what they promise. After all you should have fun with the products for a long time! Therefore we grant you a warranty of 2 years on all shoe shine machines. With most shoe shine machines we can even give you a guarantee of 3 years! Read some testimonials about our product quality and our service!
Quality All shoe shine machines are appropriate for the daily employment. The solid steal and massive wood housings also resist extreme treatments. The up to 3 years warranty underlines the tendency after quality and customer satisfaction. We consequently renounce the marketing of cheap products (usually from Asia, more favorably than CHF 300.--/EUR 180.--), which are characterised mainly by inferior nylon-, felt- or plus brushes, unstable lightweight housings and technical problems (no spare parts). Nylon brushes for example heat up and might damage the leather.
Compare our high-quality machines with cheap products and decide for yourself...
Complaints / Spare Parts The postpurchase-guarantee on all spare parts for our shoe shine machines amounts 20 years (!). All our products have a long life span with a perfect treatment. Should you still need a spare part, we can send it to you mostly during the day of the order. For all our products we have extensive operating instructions. If requested also the spare part lists and explosion drawings.
Because of these documents and the easy construction of the shoe shine machines, to change a brush is not more difficult than to change an accumulator in a digital camera. In 90% of the rare cases where spare parts are requested the customer can exchange these himself and a return of the shoe shine machine must not occur. Should it still be necessary to return the shoe shine machine, then you can count on our support and a quick repair time.
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