Blue Level Cleaning Systems
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Boot washer
DESIGNER Shoe shine machines
BUSINESS Shoe shine machines
ECONOMY Shoe shine machines
Sole cleaning machines
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Automatic overshoe dispenser
Disposable overshoes
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Sole cleaning machines for hygiene
Boot washer for hygiene
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Privacy Policy
Right of revocation
Return privilege within 14 days
Basically, within 14 days after receipt of the goods the consumer* can exchange everything or single pieces free of charge. The customer can cancel their contract declaration without giving a reason. Blue Level GmbH either delivers the desired new goods or recompenses the purchasing price to the customer. For the preservation of the rescission deadline the timely dispatch of a written rescission or the goods is sufficient.

The right of return and rescission does not exist for:

  • goods that have been made to order in accordance with the customers specifications, or that are clearly custom-designed
  • goods that have been ordered by companies (industrial ultimate consumers).

The declaration of rescission may be made by e-mail or letter. The deadline beginns when the recipient receives the goods. In order to prevent damages to the packaging, please use the original shipping boxes. The burden of proof for the dispatch of the returned goods is borne by the client.

The written cancellation should be addressed to:

Blue Level GmbH
Säntisstrasse 17
CH-8280 Kreuzlingen



The return delivery address for goods is:


Clients from Switzerland

Clients from the EU

Blue Level GmbH
Säntisstrasse 17
CH-8280 Kreuzlingen

Blue Level GmbH
c/o Swisslogistik e. K.
Max-Stromeyer-Str. 170
D-78467 Konstanz

In the event of effective rescission the client must return the received goods. If the goods cannot fully or only partially be returned or only in declined condition, the client must reimburse Blue Level GmbH for the adequate decline in value. In order to prevent damages to the packaging, please use the original shipping boxes. As far as the client has already payed the purchasing price, Blue Level GmbH is authorised to subtract the decline in value from the repayment sum. In individual cases the decline in value may correspond to the purchasing price.

Goods able to be shipped by parcel may be returned to us at our risk, goods not able to be shipped by parcel will be collected from your place. You must only cover the costs for the return delivery if the delivery has been made in accordance with the customers specifications and if the price of the returned goods does not exceed an amount of 40,00 EUR (only for Germany), or if the price of the goods is higher and you haven’t yet made the consideration or a partial payment as contracted by the time of the rescission. Otherwise the return delivery is free of charge for you. You must comply all obligations with payment within 30 days after despatch of the written rescission.

For orders outside of Germany (also Switzerland and Austria) all return deliveries and handling expenses will be borne by the customer.

We ask you not to send us any shipments without our previous agreement. In case of a valid rescission Blue Level GmbH will bear the costs of the return delivery in the standard amount. For this purpose please contact us. We will gladly send you a ‘Freeway-ticket’.

* (every individual person that concludes a transaction to an object that can neither be assigned to his commercial nor autonomous professional activity is a consumer)



Your advantages
Free shipping to EU and CH
Low prices and free shoe polish
Safe payment, e.g. per invoice
Guarantee up to 3 years
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New products
Shoe cover dispenser 200
Shoe cover dispenser 200
We accept
1 Instead of price correspond to sales price before or to the suggested retail price.

Legal Notice GTC Privacy Policy Right of revocation Contact
© 2018 Blue Level GmbH.
Blue Level GmbH, Säntisstrasse 17, CH-8280 Kreuzlingen, Switzerland
Tel: +41(0)71 672 45 07 Fax: +41(0)71 672 44 53